Information regarding the processing of personal data

Your data

www.rauh-tools.com collects and processes personal data in accordance with the provisions of EU Regulation 679/2016 when you send a message using one of the forms on the website. These data are secured and transmitted internally only to the departments responsible for the area of expertise required by your inquiry. We also collect and process personal data for advertising purposes, contests, or marketing campaigns carried out exclusively by www.rauh-tools.com. We do not transfer your data to third parties without your explicit consent and do not make these data public.

What data we use

If you are a customer of the website, www.rauh-tools.com will process your personal data, such as:

• First and last name
• Phone number
• Email address
• Data related to how you use the website (for example, your behavior, preferences, or habits within the site). If you are a visitor to the website, www.rauh-tools.com will process the personal data you provide:
  • Directly in the context of using the website, such as the data you provide in the contact/questions/complaints section, to the extent that you contact us in this way;
  • Indirectly, data such as: IP address, browser used, browsing duration, search history, operating system used, language and pages viewed, full URLs, clickstream to, through, and from our website, information or products viewed/searched, duration of visits on certain pages, information about page interactions (e.g., scrolling, clicks, mouse movements), and data about user behavior.

The purpose for which we use your data

If you are a visitor to the website, www.rauh-tools.com processes your personal data as follows: for marketing activities, namely for sending, through remote communication means (e-mail, SMS), commercial messages regarding the products and services offered by www.rauh-tools.com through the website. Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/SMS containing commercial information. Providing your data for this purpose is voluntary. Refusal to provide consent for data processing for this purpose will not have negative consequences for you. For handling complaints, claims, and for monitoring traffic and improving your experience on the site. Legal basis: The processing of your data for this purpose is based on the legitimate interest of www.rauh-tools.com to ensure the proper functioning of the website, as well as to continuously improve the experience of website visitors, including through resolving various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

The duration for which we process the data

www.rauh-tools.com will process your personal data for as long as necessary to achieve the processing purposes mentioned above. If you withdraw your consent for data processing for marketing purposes, the processing of your personal data for this purpose will cease, without affecting the processing carried out based on your consent before its withdrawal.

Disclosure of personal data

In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, or IT companies, designated, if necessary, as data processors by the Operator.

They are contractually obliged to maintain the confidentiality of the data and to use them exclusively for the purpose for which they were provided.

We may also disclose your personal data to central or local public authorities, in the following illustrative cases:

• for the administration of the website;
• in situations where such communication is necessary for awarding prizes or other benefits to the data subjects, obtained as a result of their participation in various promotional campaigns organized through the website;
• for maintaining, personalizing, and improving the website and the services carried out through it;
• for performing data analysis, testing and research, monitoring usage and activity trends, developing security features, and authenticating users;
  for sending marketing commercial communications, under the conditions and limits provided by law;
• when the disclosure of personal data is required by law, etc.;

Transfer of personal data

The personal data provided to www.rauh-tools.com may be transferred outside Romania, but only to countries within the European Union.

Your rights

Under the conditions provided by the legislation on personal data processing, as data subjects, you have the following rights:

• the right to information – the right to receive details regarding the processing activities carried out by www.rauh-tools.com, as described in this document;
• the right of access to data – the right to obtain confirmation regarding the processing of personal data, as well as details about the processing activities, including the manner in which they are carried out;
• the data are processed, the purpose of the processing, the recipients or categories of recipients of the data, etc.;
• the right to rectification – the right to obtain the correction, without undue delay, of inaccurate or unjustified personal data, as well as the completion of incomplete data;
• the right to data erasure, without unjustified delay (“the right to be forgotten”) – applies under certain conditions. It is possible that, following a request for data deletion, the data may be anonymized (thus losing their personal nature) and continue to be processed under these conditions for statistical purposes;
• the right to restrict processing, under certain conditions;
• the right to data portability – the right to receive personal data in a structured, commonly used, and easily readable format, as well as the right to have these data transmitted to another data controller, insofar as the conditions provided by law are met;
• the right to contact the National Authority for the Supervision of Personal Data Processing or the competent courts, as you deem necessary;
• the right to object:
  • regarding processing activities, this right may be exercised by sending a request as indicated below;
    at any time, for reasons related to your particular situation, you may object to the processing of your data based on legitimate interest or public interest, except in cases where we demonstrate that we have compelling legitimate grounds that override your interests, rights, and freedoms, or when the purpose is to establish, exercise, or defend a legal claim;
  • at any time, free of charge and without any justification, you may object to the processing of your data for direct marketing purposes.
• the right not to be subject to an automated individual decision
• the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

For any additional questions regarding the way personal data are processed and to exercise the rights mentioned above, please contact us at the following email address: [email protected]

Changes to the privacy policy

We reserve the right to modify this privacy policy. In the event of major changes in the future, you will be notified by email (if possible) or by displaying a specific message on the website.